Packages are generally dispatched within 3-5 days after receipt of payment and are shipped via Air Parcel Post with tracking service.
Shipping costs include handling and packing fees as well as postage costs. Shipping costs are calculated according to the destination and total weight of the shipment. The minimum shipping cost is for a 300-gram shipment, and this applies whether you pack one or multiple items together. We therefore advise you to group your items in one order to save shipping costs. The shipping cost will be displayed when you enter the shipping address, allowing you to confirm the shipping cost before finalizing your order.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and we will pack your items carefully. In cases where the package or the contents are lost or everything is damaged, the Japanese Post Office will compensate up 11,160 yen (approximately US$75.00).
The maximum weight for a shipment is 5 kilograms. If the total weight of the shipment exceeds 5 kilograms, the following warning will be displayed:
"Unfortunately, there are no carriers available for your delivery address."
In such cases, please try reducing the items in your order.